But before you start asking clients important questions about disaster recovery, you need to make sure you've got your offering figured out in a way that makes you profitable while also keeping clients satisfied.
When a client wants to protect their critical business data, they turn to you for advice on backup solutions. As their managed service provider, you are their trusted advisor, and they rely on your recommendations for all their technology needs. You're like their coach, and you need to draw up a game plan for their backup strategy.
Improving internal coordination has a ripple effect on an organization. By fine-tuning internal communication, external communication is sharpened, customers are happier and better informed, and, in turn, business does better.
Business clients can be reluctant to pay for things they don't think they need. Managed services are a perfect example of this. When things are working correctly, people don't consider the factors that cause everything to run smoothly.
For those that choose to go without data backup coverage, their files are constantly at risk for data loss. Most think, "It won't happen to me." and take a gamble by going without backup protection. But all too often, businesses lose that bet.
What type of hardware is failing the most? There are a number of things that can fail, from optical disk drives to motherboards and so forth, but according to our partners, hard drive failure accounts for more than majority of failures; 80 percent claimed it’s the most common.
Every day, thousands of Gillware customers and Partners trust us with their sensitive electronic data. In order to prove to our customers that we hold the security and confidentiality of their data paramount, Gillware undergoes an annual SOC 2 Type…
Background: When the power goes out, there are a lot of questions that come to mind. What happened to cause the outage? When will the power come back on? Lower on the list of concerns may be whether or not…