Contact Us
Contact our data recovery client advisors or our client support representatives to get the help you need.
Client Advisors
Need a risk-free quote or help submitting your data recovery case to us? Our Client Advisors can help.
Advisor Hours:
Monday-Friday: 8 a.m. to 6 p.m. CST
Call our Client Advisors
Our client advisors are available by phone during business hours.
Email Our Client Advisors
Tell us the type of equipment that failed, what happened, data you need recovered, how fast you need the data, and how you heard about us. One of our Client Advisors will respond within 25 minutes during business hours.
Have a quick question about our process or pricing? Use our Chat feature to get quick answers from a real Gillware employee, not a robot.
Customer Service
Have questions about a current data recovery case? Our Customer Service team can assist you.
Support Hours:
Monday – Friday: 8 a.m. – 5 p.m. CST
Support Tool:
Download for Windows (5.8MB)
Download for Apple (12.9MB)
Call Customer Service
Customer Service representatives are available by phone during business hours.
Email Customer Service
If you are unable to call during business hours, feel free to send us an email. We will respond to you within one business day.
Our Madison, WI Headquarters
1802 Wright St, Madison, WI 53704
Office Hours:
Monday – Friday: 8 a.m. to 5 p.m. CST
Local Phone:
608-237-8780
Fax:
608-237-2520
Our Troy, MI Office Serving the Detroit Metro
3310 W Big Beaver Rd Suite 103, Troy, MI 48084
Office Hours:
Monday – Friday: 8 a.m. to 5 p.m. EST
Phone:
877-624-7206
Gillware Opens Offices in Troy, MI
Gillware has expanded to Troy, MI! We are proud to announce the opening of our new Detroit offices and data recovery lab. Gillware’s world-class data recovery experts are now available in our new, state-of-the-art office space located in the business district of Troy, Michigan, part of the northern suburbs of Metro Detroit. New and existing customers can now drop off their devices directly at the new office space. We will also be offering select data recovery services from a new data lab located on-site.
Gillware Inc was founded in 2004 and is headquartered in Madison, Wisconsin. Gillware’s data recovery engineers are subject matter experts in rescuing data from broken hard drives, RAID servers, NAS devices, SD cards and USB flash drives, smartphones, and any other kind of storage device. Gillware is proudly partnered with Dell Computers, Micro Center, and VMWare to provide a wide range of data recovery services. Gillware also offers mobile forensics services. Our engineers are well versed in all types of storage and encryption. Gillware will evaluate broken storage for free and give a firm, no-obligation quote.