Contact Us

Contact our data recovery client advisors or our client support representatives to get the help you need.

Client Advisors

Need a risk-free quote or help submitting your data recovery case to us? Our Client Advisors can help.

Advisor Hours:
Monday-Friday: 8 a.m. to 6 p.m. CST

Call our Client Advisors

1-877-624-7206 ext.1

Our client advisors are available by phone during business hours.

Email Our Client Advisors

[email protected]

Tell us the type of equipment that failed, what happened, data you need recovered, how fast you need the data, and how you heard about us. One of our Client Advisors will respond within 25 minutes during business hours.

Click here to chat!

Have a quick question about our process or pricing? Use our Chat feature to get quick answers from a real Gillware employee, not a robot.

Schedule a Call with a Client Advisor

Schedule a short 10-15 minute phone conversation with a friendly client advisor at a time that is convenient for you.

Customer Service

Have questions about a current data recovery case? Our Customer Service team can assist you.

Support Hours:
Monday – Friday: 8 a.m. – 5 p.m. CST

Support Tool:
Download Remote Support Tool

Call Customer Service

1-877-624-7206 ext.1

Customer Service representatives are available by phone during business hours.

Email Customer Service

[email protected]m

If you are unable to call during business hours, feel free to send us an email. We will respond to you within one  business day.

Our Madison, WI Headquarters

1802 Wright St, Madison, WI 53704

Office Hours:
Monday – Friday: 8 a.m. to 5 p.m. CST

Local Phone:


Gillware Opens Offices in Troy, MI

Gillware has expanded to Troy, MI! We are proud to announce the opening of our new Detroit offices and data recovery lab. Gillware’s world-class data recovery experts are now available in our new, state-of-the-art office space located in the business district of Troy, Michigan, part of the northern suburbs of Metro Detroit. New and existing customers can now drop off their devices directly at the new office space. We will also be offering select data recovery services from a new data lab located on-site.

Gillware Inc was founded in 2004 and is headquartered in Madison, Wisconsin. Gillware’s data recovery engineers are subject matter experts in rescuing data from broken hard drives, RAID servers, NAS devices, SD cards and USB flash drives, smartphones, and any other kind of storage device. Gillware is proudly partnered with Dell Computers, Micro Center, and VMWare to provide a wide range of data recovery services. Gillware also offers mobile forensics services. Our engineers are well versed in all types of storage and encryption. Gillware will evaluate broken storage for free and give a firm, no-obligation quote. 

Gillware Digital Forensics is now Tetra Defense