Gillware is one of the best professional data recovery labs in the industry. No matter the situation, we can meet your needs, whether those are IT data recovery, enterprise data recovery, or personal data recovery needs. Gillware’s data recovery process makes us one of the most customer-friendly labs in the world.
With industry leading success rates, data recovery experts with over 100,000 hours of combined data recovery experience, prices 40-50% lower than other professional data recovery labs, and cutting edge engineering techniques, you can see why we are trusted data recovery partners for companies like Western Digital and Dell.
Learn more about our process in this video.
Our data recovery process
Gillware’s data recovery experts offer free inbound shipping, no-cost evaluations, firm price quotes and all recovery goals will be met before any payment is required.
1. Submit a case and agree to our terms and services.
Our secure service form will help us get the information we need to provide you with the best service possible.
2. Ship your device to our lab in Madison, WI
We will provide you with a free UPS shipping label to send your drive to us for a no-cost evaluation.
3. We will give you a call when we receive your device
Once your drive arrives at our lab, we’ll give you a courtesy call to let you know it is safe and sound.
4. We begin the free evaluation process
Our data recovery experts will provide a free data recovery assessment. They will then give you a firm price quote for your case, whether the issue is physical hard drive repair, logical data recovery, or RAID data recovery. We will then send you a firm price quote and probability of success.
5. We completely recover as much of your data as possible
We strive to recover as much of the data that’s important to you as possible. If the results of our efforts aren’t perfectly crystal-clear, we show you a list of results so you can help us determine how successful our data recovery efforts are. You have no obligation to pay unless we have recovered your important data at an acceptable cost.
6. Make your payment online and we’ll ship your data
Submit your payment easily online. Once we’ve received payment, we’ll return your data on a new external hard drive. The external drive is hardware-encrypted and password-protected. Only you receive the password, to make sure nobody else can intercept your data if something goes amiss during shipping.
Your Data Recovery Experts
Our Madison-based data recovery lab is staffed with full-time data recovery experts. Our most experienced data recovery technicians have been with us for up to twelve years. Our data recovery experts have repaired and salvaged data from thousands of failed hard drives, thumb drives, phones, and other data storage devices.
Emergency Data Recovery Services Available
If your organization has a crashed server and you require the fastest possible service, Gillware can help. With Gillware’s experienced data recovery team willing to work 24/7/365 on your side, you’ll be back up and running as quickly as possible. Learn more about emergency data recovery services by Gillware.
Why choose Gillware Data Recovery?
Gillware’s data recovery services are affordably priced, technologically innovative and completely secure. Our staff of data recovery experts have over 100,000 hours of data recovery experience.
Best-in-class engineering and software development staff
Gillware employs a full time staff of electrical engineers, mechanical engineers, computer scientists and software developers to handle the most complex data recovery situations and data solutions.
Strategic partnerships with leading technology companies
Gillware is proud to be a recommended provider for Dell, Western Digital and other major hardware and software vendors. These partnerships allow us to gain unique insight into recovering from these devices.
RAID Array / NAS / SAN data recovery experts
Using advanced engineering techniques, we can recover data from large capacity, enterprise grade storage devices such as RAID arrays, network attached storage (NAS) devices and storage area network (SAN) devices.
Virtual machine data recovery
Thanks to special engineering and programming efforts, Gillware is able to recover data from virtualized environments with a high degree of success.
Gillware has been security audited to ensure data safety, meaning all our facilities, networks, policies and practices have been independently reviewed and determined as completely secure.
Facility and staff
Gillware’s facilities meet the SOC 2 Type II audit requirements for security to prevent entry by unauthorized personnel. All staff are pre-screened, background checked and fully instructed in the security protocol of the company.
We are a GSA contract holder.
We meet the criteria to be approved for use by government agencies.
GSA Contract No.: GS-35F-0547W
Our entire data recovery process can be handled to meet HIPAA requirements for encryption, transfer and protection of e-PHI.
No obligation, no up-front fees, free inbound shipping and no-cost evaluations.
Gillware’s data recovery process is 100% financially risk free. We only charge if the data you want is successfully recovered.
Our pricing is 40-50% less than our competition.
By using cutting edge engineering techniques, we are able to control costs and keep data recovery prices low.
Instant online estimates.
By providing us with some basic information about your case, we can give you an idea of how much it will cost before you proceed with the recovery.
We only charge for successful data recovery efforts.
We work with you to define clear data recovery goals for our technicians, and only charge you upon successfully meeting these goals and recovering the data that is most important to you.
Gillware is trusted, reviewed and certified
Gillware has the seal of approval from a number of different independent review organizations, including SOC 2 Type II audit status, so our customers can be sure they’re getting the best data recovery service possible. Gillware is a proud member of IDEMA and the Apple Consultants Network.
Gillware’s data recovery experts recover data from a variety of different devices and situations
Storage technology evolves rapidly, our data recovery experts perform the research and development to make sure our data recovery strategies keep up.
Hard Drive Data Recovery
Our data recovery experts have performed over 80,000 hard drive data recoveries, whether from desktops, laptops or external and portable external hard drives.
Whether you’ve accidentally deleted files and folders, or you’ve had data maliciously deleted by a disgruntled employee or computer virus, our logical data recovery experts can help you get your important files back.