Gillware has been offering financially risk-free data retrieval services since 2004. Since our founding, our engineers have successfully solved tens of thousands of data loss problems. Everything from dropped hard drives and deleted files or hard drive reformats to RAID-6 and RAID-10 server recovery and virtual machine recovery has come through our doors. We can recover data from any type of storage device, including hard drives, SSDs, thumb drives, mobile phones, and more.
Gillware is one of the best professional labs in the industry. No matter the situation, we can meet your needs, whether you’re a home user, a small business owner, an IT consultant or managed service provider, or a corporate IT professional. Gillware’s data recovery process makes us one of the most customer-friendly labs in the world.
With industry leading success rates, experts with over 100,000 hours of combined experience in repairing hard drives and RAID arrays, prices 40-50% lower than other professional labs in the industry, and cutting edge engineering techniques, you can see why we are trusted data retrieval partners for companies like Western Digital and Dell.
Have a question for one of our experts? Click the button above to request a call with our recovery client advisers, or call us at 877-624-7206 Ext. 1.
Our data recovery process
Here at Gillware, we offer free inbound shipping, no-cost evaluations, and firm price quotes. We make sure that we’ve met all of your recovery goals before we require payment for our services.
1. Submit a case and agree to our terms and services.
Our secure service form will help us get the information we need to provide you with the best service possible.
2. Ship your device to our lab
We will provide you with a free UPS shipping label to send your drive to our lab for a no-cost evaluation.
3. We will give you a call when we receive your device
Once your drive arrives at our lab, we’ll give you a courtesy call to let you know it is safe and sound.
4. We begin the free evaluation process
Our data recovery experts will provide a free assessment of your storage device. They will then give you a firm price quote for your case, whether the issue is physical hard drive damage, logical data loss, or any other type of data loss situation, and our probability of success. We work with you to define clear goals for your case, and you are free to approve or decline the quote before we continue.
5. We completely recover as much of your data as possible
We strive to recover as much of the data that’s important to you as possible. If the results of our efforts aren’t perfectly crystal-clear, we show you a list of results so you can help us determine how successful our efforts have been. You have no obligation to pay unless we have recovered your important data at an acceptable cost.
6. Make your payment online and we’ll ship your data
Submit your payment easily online. Once we’ve received payment, we’ll return your data on a new external hard drive. The external drive is hardware-encrypted and password-protected. Only you will receive the password, to make sure nobody else can intercept your data if something goes awry during shipping. One week (five business days) after you’re scheduled to receive your data, we completely wipe all of your recovered data from our facilities to ensure that nobody else can end up with your sensitive files.
Your Data Recovery Experts
Our lab is staffed with full-time data recovery experts. Our most experienced technicians have been with us for up to twelve years. These experts have repaired and salvaged data from tens of thousands of failed hard drives, thumb drives, phones, RAID servers, and other data storage devices.
Expedited Emergency Services Available
If your organization has a crashed server and you require the fastest possible service, Gillware can help. With Gillware’s experienced team willing to work 24/7/365 on your side, you’ll be back up and running as quickly as possible. Learn more about Gillware’s emergency data recovery services.
Why choose Gillware to Recover Your Data?
Gillware’s data retrieval services are affordably priced, technologically innovative and completely secure. Our staff has over 100,000 hours of combined experience in the industry.
Best-in-class engineering and software development staff
Gillware employs a full time staff of electrical engineers, mechanical engineers, computer scientists and software developers to handle the most complex data loss situations and come up with new and innovative solutions to these problems.
Strategic partnerships with leading technology companies
Gillware is proud to be a recommended provider for Dell, Western Digital and other major hardware and software vendors. These partnerships allow us to gain unique insight into recovering from these devices.
RAID Array / NAS / SAN data recovery experts
Using advanced engineering techniques, we can recover data from large capacity, enterprise grade storage devices such as RAID arrays, network attached storage (NAS) devices and storage area network (SAN) devices.
Virtual machine data recovery
Thanks to special engineering and programming efforts, Gillware is able to recover data from virtualized environments with a high degree of success.
Gillware has been security audited to ensure data safety, meaning all our facilities, networks, policies and practices have been independently reviewed and determined as completely secure.
Facility and staff
Gillware’s facilities meet the SOC 2 Type II audit requirements for security to prevent entry by unauthorized personnel. All staff are pre-screened, background checked and fully instructed in the security protocol of the company.
We are a GSA contract holder.
We meet the criteria to be approved for use by government agencies.
GSA Contract No.: GS-35F-0547W
Our entire data recovery process can be handled to meet HIPAA requirements for encryption, transfer and protection of e-PHI.
No obligation, no up-front fees, free inbound shipping and no-cost evaluations.
Our services are 100% financially risk-free. We charge no evaluation fees, offer free shipping labels for inbound cases, and only charge if the data you want is successfully recovered.
Our pricing is 40-50% less than our competition.
By using cutting edge engineering techniques, we are able to control costs and keep the prices for our data retrieval services low.
Instant online estimates.
By providing us with some basic information about your case, we can give you an idea of how much it will cost before you proceed with the recovery.
We only charge for successful data recovery efforts.
We work with you to define clear data recovery goals for our technicians, and only charge you upon successfully meeting these goals and recovering the data that is most important to you.
Gillware is trusted, reviewed and certified
Gillware has the seal of approval from a number of different independent review organizations, including SOC 2 Type II audit status, so our customers can be sure they’re getting the best data recovery service possible. Gillware is a proud member of IDEMA and the Apple Consultants Network.
Gillware’s experts recover data from a variety of different devices and situations
Storage technology evolves rapidly. To keep up, we have to develop new data retrieval methods and techniques at just as rapid a pace. Our experts perform the research and development so we can recover data for customers with all the latest in hard drives, solid state drives, and portable flash devices.
Our data recovery experts have performed over 80,000 hard drive data recoveries, whether from desktops, laptops or external and portable external hard drives.
Whether you’ve accidentally deleted files and folders, or you’ve had data maliciously deleted by a disgruntled employee or computer virus, our logical data recovery experts can help you get your important files back.
When a computer is infected with a virus or shut down improperly, files become corrupted and stop working. Our logical data recovery experts can address the underlying issues that cause file corruption and restore your files back to normal.
75% of all external drives sent to Gillware’s lab for recovery are the result of a physical impact. Our data recovery experts can repair damaged components and salvage data from dropped hard drives, even when platters are damaged.