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Kingston DataTraveler DTSE9 monolith not detected

Kingston DTSE9 8GB flash drive

Recovery Type: Monolithic USB flash driveDevice Capacity: 8GBDevice Manufacturer: KingstonModel Name: DataTravelerModel Number: DTSE9Main Symptom: UnresponsiveType of Data: Photos and DocumentsData Recovery Grade: 10 Chip Information:Manufacturer: ToshibaID: THNU3EN00PL07 As capacities go up and costs go down for USB flash drives, people are using them to store more and more data.…

Western Digital Black WD7500PBKX-22HPJT0 not booting due to reformat

Western Digital 750GB hard drive

Recovery Type: LaptopDrive Capacity: 750 GBManufacturer: Western DigitalModel Name: BlackOperating System: WindowsModel Number: WD7500BPKX-22HPJT0Manufacture Date: 03/2015Main Symptom: Not bootingType of Data: Photos, Videos, Outlook, Microsoft DocumentsData Recovery Grade: 9 Background: It’s a pretty common theme in a lot of Gillware’s recovery cases: a customer comes to us with a…

Build your own BDR Shopping List

What’s a BDR anyway? There’s a lot of talk about BDRs these days, but what a BDR is and how they can be used may be unclear. First off, BDR stands for backup and disaster recovery machine. Different backup solutions…

Case Study: Motorola Moto E XT1526 locked out

Recovery Type: Mobile PhoneInternal Memory: 7.8GBManufacturer: MotorolaModel Name: Moto EOperating System: AndroidCarrier: TracFone Wireless (GSM)Model Number: XT1526Manufacture Date: 03/2015Main Symptom: Locked outType of Data: Photos, text messages, contactsData Recovery Grade: 10 MCP Chip Information Manufacturer: SamsungID: KMQN1000SM-B316Serial Number: GGD472MBS Background:…

Laptop Security for the Business Professional

Information security can seem very complicated for anyone that works outside the information security business.  New security technologies come out every year, while new hacks and exploits are found each year to match. It seems complicated because it is. There…

Seagate Barracuda ST2000DM001 spinning, but not booting

Seagate Barracuda 2TB hard drive

Recovery Type: DesktopDrive Capacity: 2TBManufacturer: SeagateModel Name: BarracudaModel Number: ST2000DM001Manufacture Date: 09/2012Main Symptom: Not bootingType of Data: Word/Excel docs, photosData Recovery Grade: 9Binary Read: 51.6% Background: Most people are familiar with the noise a hard drive makes when it’s working. That sort of soft whirring sound that means everything’s working…