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By the Numbers: A Breakdown of Gillware’s Data Recovery Case Work
[vc_row][vc_column][vc_column_text] We’re all about the numbers. Gillware evaluates thousands of failed storage devices for data recovery each year. From hard drives to SSDs, tiny micro SD cards to large multi-drive RAID arrays, we see it all. But exactly how many…
Case Study: Panasonic KX-TG4741 Deleted Voicemails
Recovery Type: Answering Machine Internal Memory: 2MB Manufacturer: Panasonic Model Name: KX-TG4741 Manufacture Date: 11/2011 Main Symptom: Deleted Data Type of Data: Voicemails Background: This is a unique case study as Gillware has never received a recovery case for an answering machine…
Kingston DataTraveler DTSE9 monolith not detected
Recovery Type: Monolithic USB flash driveDevice Capacity: 8GBDevice Manufacturer: KingstonModel Name: DataTravelerModel Number: DTSE9Main Symptom: UnresponsiveType of Data: Photos and DocumentsData Recovery Grade: 10 Chip Information:Manufacturer: ToshibaID: THNU3EN00PL07 As capacities go up and costs go down for USB flash drives, people are using them to store more and more data.…
Western Digital Black WD7500PBKX-22HPJT0 not booting due to reformat
Recovery Type: LaptopDrive Capacity: 750 GBManufacturer: Western DigitalModel Name: BlackOperating System: WindowsModel Number: WD7500BPKX-22HPJT0Manufacture Date: 03/2015Main Symptom: Not bootingType of Data: Photos, Videos, Outlook, Microsoft DocumentsData Recovery Grade: 9 Background: It’s a pretty common theme in a lot of Gillware’s recovery cases: a customer comes to us with a…
Build your own BDR Shopping List
What’s a BDR anyway? There’s a lot of talk about BDRs these days, but what a BDR is and how they can be used may be unclear. First off, BDR stands for backup and disaster recovery machine. Different backup solutions…
Four Data Recovery Myths Busted
When a customer comes to you with lost data, you probably have a number of different things you try to get their data back. Oftentimes, one method or another will get the customer’s lost data back and the story has…
Case Study: Motorola Moto E XT1526 locked out
Recovery Type: Mobile PhoneInternal Memory: 7.8GBManufacturer: MotorolaModel Name: Moto EOperating System: AndroidCarrier: TracFone Wireless (GSM)Model Number: XT1526Manufacture Date: 03/2015Main Symptom: Locked outType of Data: Photos, text messages, contactsData Recovery Grade: 10 MCP Chip Information Manufacturer: SamsungID: KMQN1000SM-B316Serial Number: GGD472MBS Background:…
How Do Smartphones Store Data?
Updated November 25th, 2015 Thank you to Cody Dorn for helping write this article. We get cases here every now and then for failed smartphones, whether it be from water damage, dropping it in the perfectly wrong way, or a logical…
Laptop Security for the Business Professional
Information security can seem very complicated for anyone that works outside the information security business. New security technologies come out every year, while new hacks and exploits are found each year to match. It seems complicated because it is. There…
Reselling backup solutions is not out of your reach!
What does it take to be a reseller for a business-grade backup solution? In most cases, it requires a huge upfront monetary investment and many hours of training. Large backup vendors put these requirements in place as a profit center…
HP and SanDisk and the Battle for Storage Class Memory
[vc_row][vc_column][vc_column_text] The tech world has been full of surprises this year. Multiple mergers (including Western Digital’s acquisition of SanDisk announced this week), a new memory category announced in July, and now this month’s announcement of a strategic partnership between HP…
Seagate Barracuda ST2000DM001 spinning, but not booting
Recovery Type: DesktopDrive Capacity: 2TBManufacturer: SeagateModel Name: BarracudaModel Number: ST2000DM001Manufacture Date: 09/2012Main Symptom: Not bootingType of Data: Word/Excel docs, photosData Recovery Grade: 9Binary Read: 51.6% Background: Most people are familiar with the noise a hard drive makes when it’s working. That sort of soft whirring sound that means everything’s working…