Knowledge is your strongest weapon in the fight against data loss. Over the years, our team has encountered countless scenarios–these resources provide helpful tips and best practices to reduce your risk of data loss or system compromise.

Common Error Codes

Here at Gillware, we recover data from devices that have experienced all different kinds of error codes.  If your device is displaying an error code, chances are we’ve seen it and can help!

“The Parameter is Incorrect” Error

Lenovo Error 1962 “No Operating System”

Windows 10 Error 0xc0000185

Data Loss Prevention Guides

As Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” Check out Gillware’s blog posts on preventing a hard drive crash or virus attack from landing you in hot water.

RAID-5 Setup Tips: How to Avoid the Data Recovery Lab

Ransomware Prevention Guide: Keeping Your Networks Safe

8 Things You Can Do In Under 2 Hours To Easily Increase Digital Security In 2020

Data Recovery White Papers

Looking for some in-depth reading material? Our data recovery experts have written comprehensive white papers to shed light on the realities of data recovery work.

The Future of SSD Recovery

SSD Recovery: Benefits of Industrial Cooperation

Seasonal Trends in Data Recovery: Summer and Electrical Failure

Data Recovery Buyer’s Guides

How should you choose a good data recovery service provider? What should you look for when it comes to their process or pricing structure?

How to Shop for Data Recovery

How Much Does Data Recovery Cost?

Data Recovery Lab Prices: The Good, The Bad, and The Ugly

Data Recovery 101

To learn more about the nitty-gritty details of hard drives and the work it takes to repair them, check out our four-part “Data Recovery 101” series.


Platters are the thin, circular discs made of glass or aluminum inside the sealed hard drive enclosure.

Read/Write Head Assembly

Read/write heads are the tiny sensors (about 0.1 – 0.3mm tiny) that do just what their name implies.

Burnishing Platters

From a recovery standpoint, as long as the platters are healthy, data can likely be recovered.


Just like you may run Windows on your PC and IOS or Android on your phone, your hard drive needs an operating system as well.