Guides, Webinars, Case Studies

Knowledge is your strongest weapon in the fight against data loss, incident response and cybersecurity. Over the years, our team has encountered countless scenarios–these resources provide helpful tips and best practices to reduce your risk of data loss or system compromise.

Storage Device Handling Guides

If you have a failed storage device, reference our handling guides to improve your chances of recovering your data. Improper treatment of the storage device can drastically hinder data recovery efforts once you send the device to our data recovery lab.

How to Handle a Water-Damaged Hard Drive

Water-damaged hard drives require special care in order to improve the chances of recovering data.

Failed RAID Server Handling Tips

Your server crashed. Now what? Follow these tips to help your chances of recovering the data.

Data Recovery MythBusters

Check these four data recovery DIY myths so you don’t make the same mistakes.

Data Loss Prevention Guides

As Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” Check out Gillware’s blog posts on preventing a hard drive crash or virus attack from landing you in hot water.

RAID-5 Setup Tips: How to Avoid the Data Recovery Lab

Many of the crashes we have seen were preventable. These tips will minimize your chances of a devastating RAID-5 crash.

Ransomware Prevention Guide: Keeping Your Networks Safe

Ransomware attacks are very common and difficult to recover from. Follow this guide to protect yourself.

Data Recovery White Papers

Looking for some in-depth reading material? Our data recovery experts have written comprehensive white papers to shed light on the realities of data recovery work.

The Future of SSD Recovery

A proactive approach will increase data recovery success rates and minimize cost.

SSD Recovery: Benefits of Industrial Cooperation

We aim to open collaborations with manufacturers to make data recovery as easy as possible.

 Seasonal Trends in Data Recovery: Summer and Electrical Failure

Learn how the weather spurs more data recovery cases in our lab each year.

Data Recovery Buyer’s Guides

How should you choose a good data recovery service provider? What should you look for when it comes to their process or pricing structure?

How to Shop for Data Recovery

When you need data recovered, you’re looking for professional and reputable service. Not all businesses advertising data recovery and hard drive repair are the same.

How Much Does Data Recovery Cost?

Learn what factors impact the cost of an average data recovery case and how the cost breaks down.

Data Recovery Lab Prices: The Good, The Bad, and The Ugly

Understanding how other data recovery companies structure their pricing will allow you to find the best solution for you.

Data Recovery 101

To learn more about the nitty-gritty details of hard drives and the work it takes to repair them, check out our four-part “Data Recovery 101” series.


Platters are the thin, circular discs made of glass or aluminum inside the sealed hard drive enclosure.

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Read/Write Head Assembly

Read/write heads are the tiny sensors (about 0.1 – 0.3mm tiny) that do just what their name implies.

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Burnishing Platters

From a recovery standpoint, as long as the platters are healthy, data can likely be recovered.

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Just like you may run Windows on your PC and IOS or Android on your phone, your hard drive needs an operating system as well.

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Providing Data Recovery and Digital Forensics Across the Country

Gillware provides data recovery to customers across the U.S., and other countries too. If you live in one of the areas listed, click on your city/area to find out more information.