Gillware Data Recovery Blog

Every week Gillware solves hundreds of complex data recovery cases. We try to pick the most interesting cases to write about in our data recovery blog. Our lead blogger Will worked in our data recovery lab for over a year before joining our marketing team to assist with the data recovery blog. Gillware has performed data recovery services on just about every piece of storage equipment imaginable, even electronic holiday ornaments.

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October 29, 2014

Data Backup: Are You Doing it Wrong?

Although the way you do things might not necessarily be the wrong way, it's definitely wrong to assume you're always right. Instead of immediately deciding that a certain backup solution is wrong, maybe it's time to consider the benefits of other options and reassess your current strategy.
October 27, 2014

Who told you that?! Four Ways to Improve Internal Communication between Sales and Support Teams

Improving internal coordination has a ripple effect on an organization. By fine-tuning internal communication, external communication is sharpened, customers are happier and better informed, and, in turn, business does better.
October 20, 2014

Software AND a Service: The New Definition of Backup SaaS

You need to change the conversation from one about software to one about services. You need to be offering your customers a premium backup and data protection service, not just backup software.
October 3, 2014

What am I paying you for? The MSP’s Struggle to Justify their Fees

Business clients can be reluctant to pay for things they don't think they need. Managed services are a perfect example of this. When things are working correctly, people don't consider the factors that cause everything to run smoothly.
October 2, 2014

“It Won’t Happen to Me”: When Small Businesses Gamble with Backup Coverage

For those that choose to go without data backup coverage, their files are constantly at risk for data loss. Most think, "It won't happen to me." and take a gamble by going without backup protection. But all too often, businesses lose that bet.
September 29, 2014
scored hard drive

The Crippling Cost of Data Loss: Hardware Failure by the Numbers

What type of hardware is failing the most? There are a number of things that can fail, from optical disk drives to motherboards and so forth, but according to our partners, hard drive failure accounts for more than majority of failures; 80 percent claimed it’s the most common.
August 27, 2014

4 Things for MSPs to Consider When Building a Backup Offering

Building a truly comprehensive backup offering is not an easy task for an MSP. This is certainly not due to a lack a data backup solutions available on the market. In fact, the exact opposite is true. There are so many options for an MSP to choose from that determining the best path forward is difficult.
July 30, 2014

What you don’t know about your solid state drive (SSD)

There is no gray area with self-encrypting storage devices. The data stored within is encrypted. You either have what it takes to decrypt and access the data, or you don’t. Period.
May 16, 2014

Gillware completes SOC 2 Type II security audits

Every day, thousands of Gillware customers and Partners trust us with their sensitive electronic data.  In order to prove to our customers that we hold the […]
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