Life Lessons in Data Loss from GitLab and Gillware

GitLab is a hosting tool for source code, allowing programmers to work together on projects and collaborate from all around the world. Over 100,000 organizations, including IBM, SanDisk, and NASA make use of GitLab so their workers can collaborate easily…
Seagate Hard Drive Repair: LED the Way

In this data recovery case, our client had been using their external hard drive to store important documents. After their Seagate external hard drive stopped detecting in their computer, they brought it to us for our Seagate hard drive repair services. This…
A Note for IT Providers on FamilyTreeNow and IT Security

A few of my friends on Twitter alerted me to FamilyTreeNow in the past week. When they searched their names on the site, they were able to find, in the span of just a few clicks, their name, their current…
Unmountable Boot Volume on Hitachi Hard Drive

The client in this Hitachi HDD recovery case brought their laptop to Gillware after a hard drive failure cut them off from their personal documents and family photos. They had encountered a dreadful blue screen with an “unmountable boot volume”…
SQL Database Recovery Case Study: IBM System x3650 M3

When this client’s IBM System x3650 M3 server crashed, they feared the worst. IBM had ended both production of and support for this particular model years ago, and if something were wrong with the server itself, it would mean either trying…
0xc000000f BCD Error: Hard Drive Boot Error

If you’re a PC user, you may have encountered this hard drive boot error at least once in your life: File: \Boot\BCDStatus: 0xc000000fInfo: An error occurred while attempting to read the boot configuration data. When you get this hard drive…
HDD Failure: Getting a Second Opinion

Hard disk drives, like everything else, eventually stop working. No matter how well you care for your computer’s internal hard drive or your external hard drive, sooner or later it will kick the bucket. In general, hard drives have a…
RAID Array Recovery Case Study: When a Blessing Becomes a Curse

Our client in this RAID array recovery case came from a medical clinic. One of the computers in their lab responsible for storing DICOM standard images of patient X-rays used a RAID-1 mirrored array to store data. A RAID-1 array…
Mac OS X Uninstall and Downgrade

If you’ve been following our case study blog posts, you’ve probably noticed that we publish a lot of case studies about recovering data from Windows computers. That’s not an indictment of your PC’s quality or propensity for failure. Windows PCs,…
