Kingston SSD Recovery Case Study: SSDNow V300

In this Kingston SSD recovery case, the client had a 240 GB SSDNow solid state drive installed in their PC. One day, the drive would not show up in the user’s BIOS—the very first thing that starts up when you turn…
Quick Format Recovery: DentiMax Health Records Database

In this case study, a small dental clinic had been using a single SAS Seagate hard drive to store their DentiMax dental records database. This enterprise-grade hard drive stored the X-ray images taken by the firm’s DentiMax CMOS sensors, along…
SanDisk SSD Recovery Case Study: A110 SSD Firmware Issue

SSDs come in a wide variety of form factors, since they have far fewer constraints on size and shape than traditional drives. This is great for manufacturers of tablets and thin notebooks, because it lets them pack usable amounts of storage…
IBM Storwize Data Recovery Case Study: Storwize V3700 Business Server

This crashed server came to Gillware all the way from Spain. The client had an IBM Storwize V3700 server machine with eighteen enterprise-grade hard drives that had failed. They could try to mount the iSCSI targets on the server and,…
Intel 320 SSD 8MB Data Recovery

Updated: 1/14/2019 The Intel SSD 8MB bug began appearing in 2011, with Intel confirming the firmware bug’s “sightings” around August of that year. Since its first appearance, the 8MB bug has vexed countless SSD users. This bug affects Intel’s 320…
Toshiba MK8026GAX with Fire Damage

Fire and electronics rarely mix. Generally, fire is even more destructive than water is to electronics, mainly because while a lot of water-induced corrosion can be cleaned by a professional electrician, there’s nothing anyone can do about a charred, melted…
Whining Western Digital Hard Drive

Cats and dogs whine. Children whine (and some adults, too). And, as it turns out, even hard drives can whine sometimes. While a whining child can be placated (and in rare instances, a whining cat), a hard drive that is…
Western Digital HDD Repair: Winter is Coming

The client in this Western Digital HDD repair case needed pictures and documents recovered from their 320 GB Western Digital hard drive. The drive had failed, producing an audible, rhythmic clicking noise. For a hard drive, clicking is one of the most…
Windows 10 Reset on Hitachi Deskstar

In this Windows 10 reset file recovery case, our client came to us for our Windows 10 reset file recovery services. When their computer had failed to start up, they tried to repair their operating system. Startup failure can happen for…
