In this hard drive data recovery case, the client had been storing research documents and family photos on an external Seagate Expansion Desktop Drive. One day, the client’s drive took a tumble off of their desk and onto the floor. External hard drives are generally vulnerable to being dropped, and this particular one was no exception. While new drives have accelerometers built into them to mitigate fall damage, when a hard drive is dropped, the results tend to be fatal. The drive failed, and the client brought it to us for our dropped hard drive data recovery services.