Cyber & Information Security Frameworks Explained: What They Mean and Why They Matter
With the best of intent, governments and organizations have created laws certifications, and requirements to protect payments, personal data, privacy, and communication (PCI-DSS, PCI-DSS, PCI-3DS, PA-DSS, […]
Oh, No – Pokémon Go! A Sneak Peek at Forensic Artifacts
A Sneak Peek at Pokémon Go Application Forensics UPDATED 7/22/16 – Thanks to Warren Raquel (@warquel) a Senior Security Engineer at the National Center for Supercomputing Applications, Android location information […]
Data Recovery Case Study: Western Digital WD5000LPVX-75V0TT0 Laptop Hard Drive Failed to Boot
Windows Error leaves user unable to access their data Recovery Type: Laptop Drive Capacity: 500GB Manufacturer: Western Digital Model Name: Blue Model Number: WD5000LPVX-75V0TT0 Operating System: Windows Main Symptom: Windows Error Type of […]
Data Recovery Case Study: Western Digital WD10JMVW-11S5XS0 with Platter Damage, SmartWare Encryption
Recovery Type: External Hard Drive Drive Capacity: 1TB Manufacturer: Western Digital Model Name: Passport Model Number: WD10JMVW-11S5XS0 Operating System: Macintosh Main Symptom: Invalid Partition Table, Platter Damage, SmartWare Encryption Type of Data: Pictures and Documents […]
Data Recovery Case Study: Fire, Water Damaged Toshiba Hard Drive
Originally posted on 5/20/2016, and updated on 6/21/2016. This camcorder data recovery case has been completed. Recovery Type: Camcorder (Hard Drive) Drive Capacity: 80GB Manufacturer: Toshiba Model Number: MK8034GAL […]
New startup Gillware Digital Forensics makes its debut at National Cyber Crime Conference
For Press Concerns: Media Contact: Ashley Toy, Director of Marketing Phone: 877-624-7206 ext. 8890 Email: email@example.com New startup Gillware Digital Forensics makes its debut at National Cyber Crime […]
Case Study: Panasonic KX-TG4741 Deleted Voicemails
Recovery Type: Answering Machine Internal Memory: 2MB Manufacturer: Panasonic Model Name: KX-TG4741 Manufacture Date: 11/2011 Main Symptom: Deleted Data Type of Data: Voicemails Background: This is a unique […]
Case Study: Western Digital Black WD7500PBKX-22HPJT0 not booting due to reformat
Recovery Type: Laptop Drive Capacity: 750 GB Manufacturer: Western Digital Model Name: Black Operating System: Windows Model Number: WD7500BPKX-22HPJT0 Manufacture Date: 03/2015 Main Symptom: Not booting Type of Data: Photos, Videos, Outlook, Microsoft […]
Case Study: Alcatel One Touch Fierce 2 7040N locked out
Recovery Type: Mobile Phone Internal Memory: 4GB Manufacturer: Alcatel Model Name: One Touch Fierce 2 Operating System: Android Carrier: TracFone Wireless (GSM) Model Number: 7040N Manufacture Date: 09/2014 Main Symptom: Locked out Type […]
Recovery Type: Mobile Phone Internal Memory: 1.79GB Manufacturer: LG Model Name: Optimus Fuel Operating System: Android Carrier: TracFone Model Number: L34C Manufacture Date: 09/2014 Main Symptom: Locked out Type of Data: Photos, text messages, […]
Case Study: Seagate Barracuda ST2000DM001 spinning, but not booting
Recovery Type: Desktop Drive Capacity: 2TB Manufacturer: Seagate Model Name: Barracuda Model Number: ST2000DM001 Manufacture Date: 09/2012 Main Symptom: Not booting Type of Data: Word/Excel docs, photos Data Recovery Grade: 9 Binary Read: 51.6% Background: Most […]
Recovery Type: Laptop Drive Capacity: 320GB Manufacturer: Hitachi Model Number: HTS545032B9SA02 Operating System: Apple Main Symptom: Not booting Type of Data: Photos, documents, audio and video Data Recovery Grade: 9 Binary Read: 66.6% Background: […]
Case Study: Seagate Barracuda ST1000DM003 not booting
Recovery Type: Desktop Drive Capacity: 1TB Manufacturer: Seagate Model Name: Barracuda Model Number: ST1000DM003 Manufacture Date: 07/2012 Main Symptom: Not booting Type of Data: Outlook files Data Recovery Grade: 9 Binary Read: 20.7% Background: Oftentimes, we […]
This scenario demonstrates the need for a file-based cloud backup to keep important data safe from data loss threats such as hardware failure, theft, fires, floods or natural disasters such as tornadoes or hurricanes.
Professional data recovery is a highly specialized technical service. While price can’t be completely taken out of the equation, it can’t always be the driving factor when choosing a data recovery lab.
Industry leaders Gillware Data Recovery and RepairTech announce partnership
In its ongoing mission to provide effective solutions and services to its computer repair Partners, Gillware Data Recovery has partnered with RepairTech to offer their repair process automation toolkit called TechSuite to Gillware Partners.
Recovering a Legend: Robert Goulet’s Legacy Lives On
A Grammy, Tony and Emmy award winning star of screen and stage, Robert Goulet’s phenomenal talent was preserved through hundreds of hours of video and audio of his performances stored on his wife’s external hard drive.
The 5 Questions MSPs Should Ask About Disaster Recovery Offerings
But before you start asking clients important questions about disaster recovery, you need to make sure you’ve got your offering figured out in a way that makes you profitable while also keeping clients satisfied.
What’s your Game Plan? Building and Presenting a Solid Backup Strategy Recommendation
When a client wants to protect their critical business data, they turn to you for advice on backup solutions. As their managed service provider, you are their trusted advisor, and they rely on your recommendations for all their technology needs. You’re like their coach, and you need to draw up a game plan for their backup strategy.
Who told you that?! Four Ways to Improve Internal Communication between Sales and Support Teams
Improving internal coordination has a ripple effect on an organization. By fine-tuning internal communication, external communication is sharpened, customers are happier and better informed, and, in turn, business does better.
What am I paying you for? The MSP’s Struggle to Justify their Fees
Business clients can be reluctant to pay for things they don’t think they need. Managed services are a perfect example of this. When things are working correctly, people don’t consider the factors that cause everything to run smoothly.
“It Won’t Happen to Me”: When Small Businesses Gamble with Backup Coverage
For those that choose to go without data backup coverage, their files are constantly at risk for data loss. Most think, “It won’t happen to me.” and take a gamble by going without backup protection. But all too often, businesses lose that bet.
The Crippling Cost of Data Loss: Hardware Failure by the Numbers
What type of hardware is failing the most? There are a number of things that can fail, from optical disk drives to motherboards and so forth, but according to our partners, hard drive failure accounts for more than majority of failures; 80 percent claimed it’s the most common.