How to Fix a Corrupted USB Drive: Three Scenarios and What to Try First

A USB flash drive that shows up as “corrupted” is telling you something is wrong — but corruption is a symptom, not a root cause. Three very different underlying problems produce the same symptom on your computer screen, and the…
Windows 10 October 2018 Update Deleted Your Files — What Do You Do?

Last week, Microsoft released a doozy of an update for Windows 10, and many users who were first to install the patch quickly discovered that the Windows 10 October 2018 Version 1809 update wasn’t functioning quite as intended–unless the intent…
Gillware’s Ransomware Prevention Guidelines

We here at Gillware have provided a comprehensive Ransomware Prevention Guide to assist you and your clients in preventing a ransomware attack, or easily recovering from one if it occurs. Paying close attention to this advice and assessing your approach…
Hard Drive Freezer Method: Melting the Freezer Data Recovery Myth

We Hate the Hard Drive Freezer “Trick” As Wisconsinites, whether we’re in the sweltering throes of another record-breaking summer or the dead of winter, colder temperatures will always be on our minds… and with it, one of our most hated DIY…
Hard Disk 3F0 Error: What Is It?

Updated 1-2-2019 3F0 Error: What is “boot device not found”? Have you run into a Hard Disk 3F0 error on your HP laptop or desktop PC? When you try to power on your computer and you get this error message,…
[Solved] Surface Pro 4 Boot Loop: What to Do When Surface Pro 4 Will Not Boot Up

Updated 1-3-2019 Does Your Surface Pro Keep Restarting? Here’s Why Your Surface Pro 4 Will Not Boot Up Usually, when a computer gets stuck in a boot loop, the problem has to do with the operating system. Some file the…
Why Do Cyberattacks and Data Breaches Happen, Anyway?

Equifax, Uber, Yahoo, Boeing, UnderArmor, MyFitnessPal, Panera, and even US power plants and gas pipelines. Private sector or public sector, big or small, it seems cyberattacks hit anywhere and everywhere. The ever-increasing news about hackers leaking data—your data—just keeps coming…
Synology DS214+ with Flashing Blue Power Light

Updated: 1/11/2019 A flashing blue power light on a Synology DS214+ NAS device is usually a symptom of a motherboard failure. When the motherboard of your PC, server, or NAS device fails, your device’s individual hardware components can no longer…
WannaCry and Global Cyber Security Threats: Y2K 2.0?

UPDATE: MARCH 29, 2018 While the initial storm from May 2017 may have long since subsided, WannaCry is still out there, still being passed around by malicious hackers. Yesterday, Boeing became the latest WannaCry victim as they fell under attack…
