In this Dell PowerVault recovery case, the client came to us after their Hyper-V host machine had failed. The client’s IT technicians attempted a hard reboot of the server containing their Hyper-V datastores in an attempt to fix the problem. However, when the server came back online, it reported a troubling message. The server could no longer see the RAID configuration, rendering it unable to access the contents of the drives. The client sent the Hyper-V datastore server to Gillware to recover their critical virtual machines.
The client’s critical data lived on virtual machines created using Microsoft Hyper-V. Virtual machines behave like physical computers, but exist only as data. A hypervisor such as Hyper-V manages virtual machines and doles out access to their host machine’s physical components (such as the CPU and RAM). With virtual machines, users can remotely access multiple “computers” that all use the same hardware, making virtualization an extraordinarily powerful and useful tool. This client used the several virtual machines on their RAID-10 server to manage their facilities.