In this data recovery case, the client had a laptop that would not boot up. When they turned their computer on, their laptop would simply spit a boot error message at their face. They removed the Toshiba hard drive from their computer and heard the hard drive clicking. The client needed data recovered from their computer, and knew that clicking hard drives must be handled by data recovery professionals. And so they sent the drive over to the Toshiba HDD recovery specialists here at Gillware.