What to Do When You Hear Your Toshiba Hard Drive Clicking
When a hard drive is clicking, something is usually wrong with its insides. Normally, your hard drive clicks just once when you turn it on. This click comes from the read/write heads as they lift off of their ramps and position themselves over the drive’s hard disk platters. From that point, the read/write heads find your hard drive’s firmware. Once they’ve successfully read the firmware, the heads can read all the rest of the data on your drive. But if they can’t read the firmware, the heads retreat back to the ramp. Then they try again. And again. And again. They don’t stop trying until you power off the drive. This produces the rhythmic “Click of Death”.
When your hard drive suffers a mechanical failure, you only have one option if you want to get any data back. You must bring it to a professional data recovery company. Do-it-yourself instructional videos on how to open up and “fix” hard drives and urban legends like the “freezer trick” may sound enticing. But don’t be lured by their siren songs. The innards of a hard drive can only be reliably repaired by professional hard drive repair specialists.
Furthermore, physical failure can also result in damage to a hard drive’s firmware. Hard drive firmware can only be accessed and repaired by highly-skilled and well-trained data recovery experts with special tools. Hard drive manufacturers play their cards close to their chests when it comes to hard drive firmware. There’s very little in the way of documentation for firmware, how it’s supposed to work, what corruption looks like, etc. Anyone who knows anything about hard drive firmware either designs it for a living or has years of experience and training in a data recovery lab.