If your Western Digital My Passport hard drive is clicking, you’ve come to the right place to help. Read on to find out what makes your hard disk drive click, how much danger the files on your hard drive might be in, and what you can do to retrieve that data.
Western Digital Passport Not Recognized – The Dreaded “Click of Death”
A healthy hard drive clicks once upon starting up. This is the sound of the read/write heads moving up the ramp that guides them into place over the data storage platters. When a hard drive’s read/write heads fail, though, they produce an altogether nastier clicking noise. As the failed read/write heads blindly sweep over the platters and return to their starting position over and over again, they produce a rhythmic and repetitive clicking noise. This noise does not bode well for the hard drive—computer repair professionals call it the “Click of Death” for a reason.
When a hard drive starts clicking, the damage to the read/write heads can be mild, moderate, or severe, but there’s no way to tell how bad the situation is without removing the drive’s faceplate and taking a peek at its platters. And in the following case study, that was exactly what our data recovery engineers would have to do in the safe haven of our lab’s cleanroom workstations.