Emergency Data Recovery

All data recovery cases, to some extent, are emergency data recovery cases. Very few people want to wait weeks for their data. Our standard services here at Gillware move at a brisk pace: The average case takes about five business days to fully process. But in truly dire situations, you need your data back yesterday. We can’t do yesterday (yet). But we can get your data back to you in as little as one to two days with our emergency data recovery services.

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Our donor drive library has over 100,000 hard drives. Compatible donor parts can usually be found in a matter of minutes, instead of days.

There are three things a data recovery lab needs in order to provide emergency data recovery services. First, you need to have a high-quality and well-stocked recovery lab. Second, you need to have experienced technicians. Third, you need a hard drive library. (When you need a donor part for repairs, you don’t want to order one online and have to wait a week for it to arrive.)

At Gillware, we have a world-class recovery lab. We have engineers who have repaired tens of thousands of data storage devices and are familiar with the ins and outs of these devices. We have a hard drive donor library with thousands of unique drives. These three factors make Gillware highly qualified to get your data back to you quickly and efficiently.

Cut In Line for Emergency Data Recovery

Every data recovery case goes through a standardized case process of evaluation, quote, engineering work, and testing. All of these steps are discrete steps with queues. Priority service customers here at Gillware will be first in line in every queue, prioritized over all other clients.

Emergency data recovery technician

Our data recovery technicians provide emergency data recovery services.

Here at Gillware’s data recovery lab, our engineers work an extended business day. Our data recovery engineers are humans with families and children and hobbies, just like you: They don’t want to be at work until 3AM, or work on the weekend. But if your data recovery need is an emergency, our technicians will pull out all the stops. We are dedicated to helping you get your business back up and running as soon as we can, no matter how many gallons of coffee are necessary to do so.

Emergency RAID Data Recovery

The most common type of emergency data recovery is a large SAN or NAS from a corporate client. When your RAID-5 server dies, your printing company isn’t printing anything. Your accounting firm isn’t accounting anything. Your law firm isn’t litigating anything. These hours of downtime don’t just cost your organization a fortune. They prevent you from fulfilling your duties to your clients. You need to minimize your downtime and get your data back. You need to pick a data recovery firm that can truly provide emergency data recovery.

We turn these cases around as fast as possible. But when we are recovering 30+TB of data from a 36-drive SAN, there may be a lot of machine time involved in copying all that data. Our engineering staff will keep you up to date daily with progress reports. Our customer service representatives can help you ballpark the turnaround time over the phone.

Emergency Hard Drive Recovery

We also see a fair amount of emergency single drive recoveries here at Gillware. These can be a single drive for a designer, an architect, a programmer, or a lawyer who simply cannot wait four or five days to get their data back. Gillware can usually turn single drive emergency service recoveries around in 8-30 hours. We can securely send your critical files to you via secure FTP within hours of receiving your drive.

Emergency Data Recovery Costs

It is best to speak with one of our client advisors to understand the baseline expected costs and turnaround of a standard service recovery. In general, an emergency data recovery will cost two to four times the amount of a standard service recovery. Ask our advisors what options are available for an emergency data recovery.

If your recovery is in need of a speed boost, but not a pull-out-all-the-stops boost, our Advantage service is a good option. Our Advantage service customers will cut in line of standard service cases and our data recovery engineers will work a few extra 2nd shift hours to achieve a faster-than-normal result, without the full cost of an emergency service recovery.

Our emergency data recovery services are still financially risk-free. There are no upfront fees and no charge for evaluations. If you are in the continental US, we’ll even provide you with a free prepaid overnight UPS shipping label to cover the cost of sending your equipment to us. Like all of our service options, unless Gillware achieves the core objectives of your data recovery case, you are not obligated to pay us anything.

Emergency Data Recovery Services By Gillware

Look no further: you’ve found the right data recovery lab for your emergency service data recovery. When your scenario is dire, you want the best facility with the most experienced people. Gillware has performed thousands of emergency service data recoveries since 2004. We have multiple data recovery engineers with over 20,000 hours of data recovery experience. No matter how fast you want to go, you’ll only pay us when we successfully recover the critical data. Our experienced technical advisory team is available to discuss your emergency data recovery needs, and will give you realistic pricing and realistic turnaround times. Gillware’s data recovery engineering team will keep you informed every step of the way.

Why choose Gillware Data Recovery?

Gillware’s data recovery services are affordably priced, technologically innovative and completely secure.

Technology

Best-in-class engineering and software development staff
Gillware employs a full time staff of electrical engineers, mechanical engineers, computer scientists and software developers to handle the most complex data recovery situations and data solutions

Strategic partnerships with leading technology companies
Gillware is proud to be a recommended provider for Dell, Western Digital and other major hardware and software vendors. These partnerships allow us to gain unique insight into recovering from these devices.

RAID Array / NAS / SAN data recovery
Using advanced engineering techniques, we can recover data from large capacity, enterprise grade storage devices such as RAID arrays, network attached storage (NAS) devices and storage area network (SAN) devices.

Virtual machine data recovery
Thanks to special engineering and programming efforts, Gillware is able to recover data from virtualized environments with a high degree of success.

Security/Privacy

SOC 2 Type II audited
Gillware has been security audited to ensure data safety, meaning all our facilities, networks, policies and practices have been independently reviewed and determined as completely secure.

Facility and staff
Gillware’s facilities meet the SOC 2 Type II audit requirements for security to prevent entry by unauthorized personnel. All staff are pre-screened, background checked and fully instructed in the security protocol of the company.

We are a GSA contract holder.
We meet the criteria to be approved for use by government agencies

GSA Contract No.: GS-35F-0547W

HIPAA compliant
Our entire data recovery process can be handled to meet HIPAA requirements for encryption, transfer and protection of e-PHI.

Pricing

No obligation, no up-front fees, free inbound shipping and no-cost evaluations.
Gillware’s data recovery process is 100% financially risk free. We only charge if the data you want is successfully recovered.

Our pricing is 40-50% less than our competition.
By using cutting edge engineering techniques, we are able to control costs and keep data recovery prices low.

Instant online estimates.
By providing us with some basic information about your case, we can give you an idea of how much it will cost before you proceed with the recovery.

We only charge for successful data recovery efforts.
We work with you to define clear data recovery goals for our technicians, and only charge you upon successfully meeting these goals and recovering the data that is most important to you.

Gillware is trusted, reviewed and certified

Gillware has the seal of approval from a number of different independent review organizations, including SOC 2 Type II audit status, so our customers can be sure they’re getting the best data recovery service possible.

Gillware is a proud member of IDEMA and the Apple Consultants Network.

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