Data Recovery Failed: Next Steps
Thank you for purchasing the Stellar Data Recovery suite. Unfortunately, the recovery job has failed. Don’t worry; that doesn’t mean your data is unrecoverable, it just means that your job may require in-lab data recovery.
Why did the recovery not work?
The software has identified a hardware fault with the scanned media. The fault cannot be fixed using the software.
Why did this happen?
There are three causes of data loss:
- Logical Failure (Such as filesystem corruption)
- Physical Fault (Such as head stack damage)
- Mechanical Fault (Such as a failed motor or electrical issue)
This data recovery software is capable of recovering logical faults. Unfortunately, it’s probable that the problem you are experiencing is not a logical fault, and it cannot be fixed by this software.
What fault am I experiencing?
You are more than likely experiencing a physical or mechanical Fault.
To accurately diagnose the issue, the device requires inspection by a professional data recovery lab.
Gillware, the data recovery experts, can help.
Gillware was founded in 2004 and has built an enviable reputation by providing cutting-edge data recovery services at some of the best prices available!
What Happens Next?
Gillware’s Data Recovery Service is available with a risk-free option that includes free shipping and a free evaluation for your repair.
To start the repair process follow these steps:
1. Log a support case from the website,
If you prefer to discuss your case directly with the team call 877-624-7206.
2. Send the device to the Gillware Lab
Our experts will investigate the root cause of the problem, provide an estimate of how long data recovery will take, and estimate what percentage of the corrupted data can be saved.
3.Track Progress
Updates to your case can be tracked online.
4.Download your missing files
Once the corrupt files have been recovered, the files will be available online in a secure repository. If you prefer, we can ship the data back to you on a new disk.