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Our data recovery and digital forensics experts uncover fun facts, new techniques, and best practices on a daily basis. If you don’t see the topic you are looking for, let us know!
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December 11, 2018
Clicking Western Digital hard drive

Clicking Western Digital Hard Drive Recovery Case Study: Settling the Score

January 11, 2017
A common Hard Drive Not Detected error message in which an external hard drive is no longer accessible.

Hard Disk Recovery Case Study: WD My Passport Not Accessible

The client in this data recovery case had a Western Digital My Passport external hard drive. The drive had been working fine, and they’d filled it […]
October 7, 2016

External Hard Drive Recovery Case Study: A Hard Drive Cat-Astrophe

In this external hard drive recovery case study, the client came to us after catastrophe had befallen their Western Digital My Passport Ultra. The drive had […]
May 24, 2016

Data Recovery Case Study: Western Digital WD10JMVW-11S5XS0 with Platter Damage, SmartWare Encryption

Recovery Type: External Hard Drive Drive Capacity: 1TB Manufacturer: Western Digital Model Name: Passport Model Number: WD10JMVW-11S5XS0 Operating System: Macintosh Main Symptom: Invalid Partition Table, Platter Damage, SmartWare Encryption Type of Data: Pictures and Documents […]
April 18, 2014

Case Study: Western Digital Passport WD10TMVW-11ZSMS4 not spinning

Recovery Type: External Hard Drive Drive Capacity: 1TB Manufacturer: Western Digital Model Name: Passport Model Number: WD10TMVW-11ZSMS4 Manufacture Date: 28 July 2012 Main Symptom: Not Spinning Type of Data: Pictures and Images Data Recovery […]