Technology is great—when it works. It is an integral component to small businesses all over the world, keeping day-to-day operations running smoothly, helping with business development, storing mission-critical data, and much more. The problem is that when it doesn’t work, the results can be disastrous. When your hard drive fails or your RAID server stops working, costing you precious business data and often leading to extensive downtime, Gillware’s small business data recovery experts can help get things back on track.
Disaster Recovery Solutions
There’s no such thing as an opportune time for disaster to strike. That’s why our disaster recovery solutions keep your valuable time and data in mind. Whether your data loss is due to accidental data deletion, physical failure, logical failure, or a host of other reasons, our experts are on standby to help you when you need it. Our lab is compliant with SOC 2 Type II security standards and maintains ISO 5 Class 100 cleanroom benches, so all our data recovery cases are secure from any internal or external threats.
Drobo products and other NAS/SAN devices are a common case type for many of our small business clients.
Our disaster recovery services for small businesses include expedited service options for when the data is critical to keeping the business running. While our standard service at Gillware takes about five business days to fully process a case, our emergency data recovery services cut that time down to one or two days. If you are in dire need of having your data returned in as little time as possible, we recommend speaking with one of our advisors about our emergency services. If the costs associated with emergency priority data recovery services are not in line with your budget, we also offer advantage-level service for a middle-of-the-road option, with average turnarounds of two to four business days.
Whatever your device or level of service required, we have performed countless cases on business-critical devices, including servers, RAIDs, hard drives, solid state drives, NAS/SAN devices and even virtual machines. When disaster strikes, contact Gillware for professional small business data recovery services.
How to Handle a Data Loss Situation
Data loss is something very few small businesses are prepared to deal with when it comes to having good internal protocols in place. Many people, especially if they have some technological expertise, tend to want to fix the problem themselves. Unfortunately, this leads to more complications down the road almost every time.
If your device fails, it is imperative that you do not attempt to operate it any further or try to recover the data yourself. For example, if one too many hard drives fails in your RAID array, please do not attempt to rebuild the array yourself as this can further damage your data. Our engineers have handled thousands of small business data recovery cases over the years, and there is a very high chance that they will be able to assist with whatever your case entails.
Gillware also understands the importance of minimizing costs when it comes to running a small business. The cost of data recovery work is one of the main reasons many people try to deal with the data loss themselves, or seek cheap, flat-rate data recovery companies that offer low levels of service. If the data is actually important, it should be obvious why these approaches are not good ideas. With this in mind, Gillware’s services cost much less than our competitors on average, while maintaining strict, high quality service for all of our customers. We also offer a no data, no charge policy so that you only have to pay if we are successful in recovering the data you need.
Moving forward, we advise all our clients to have secure, automatic backups in place to prevent any future data loss, stored offsite if possible. Not only does this help mitigate the damage of future data loss situations, but it can also help in ransomware cases and other malicious data-compromising situations.
Starting Your Small Business Data Recovery Case
Our data recovery process begins by either submitting your case online via our case portal, or by getting in touch with a customer service representative at 877-624-7206. After submitting your case, you may send your device to our lab in Madison, WI. For those in the continental United States, we provide you with a free, prepaid UPS shipping label that will cover the cost of shipping your device to our lab.
Once your device is here, our engineers will perform a free evaluation to determine the exact cause of the failure, as well as provide you with a firm price quote before you move forward. If you do decide to move forward with your case, our engineers will perform the recovery and unless we are successful in recovering the data you need, we don’t charge you a thing.
When it comes to small business data recovery, Gillware has you covered.