Gillware’s Levels of Service

Every data recovery case is unique. We see clients from all walks of life and all sorts of data that needs to be recovered. This ranges from personal documents and files such as family photos and videos, to financial documents and records for small businesses, to mission-critical data from crashed enterprise servers.

Depending on your situation, you might have a tight deadline to get your data back.

We understand. That’s why we offer, in addition to our standard level of data recovery services, two additional levels of expedited service options for clients who need their data back ASAP.

Here at Gillware, we offer 3 levels of service: Standard, Advantage, and Priority.

Each of these levels are explained below. If you have any questions or have a special situations, please give us a call at 877-624-7206 ext. 1 to talk with one of our Client Advisers.

  • Evaluation time (single-drive cases): 1 – 2 business days
  • Total case time: 6 – 10 business days
  • No additional cost to recovery price
  • Evaluation time (single-drive-case): 24 hours
  • Total case time: 3 – 4 business days
  • Additional $350 added to recovery price (For single-drive cases only. Multi-drive cases will require custom quote)
  • Evaluation time (single-drive cases): 1 – 2 hours
  • Total case time: 1-2 business days
  • Additional $700 added to recovery price. (For single-drive cases only. Multi-drive cases will require a custom quote)