Data Breach and Incident Response Services
Data breaches are more common than ever, and while only the big ones make the headlines (Equifax, Boeing, Uber, Yahoo, the federal government, etc.), the next target could be any business, large and small alike. While many people may think they are too insignificant to be a target, the truth is that a data breach can happen to any organization.
All Data Types Are a Target
The data your organization creates, stores and transfers, may contain Payment Card Industry (PCI) data, Protected Health Information (PHI), electronic communications, personally identifiable information (PII), trade secrets, or other crucial information. Data is valuable. It drives political, business, and individual decisions and can affect livelihoods and lives. Storing and transferring that precious data also carries profound responsibility: data privacy and data security are paramount.
Implementing robust security controls and state of the art hardware and software solutions is simply due diligence when it comes to protecting data. Those steps can certainly help improve your company’s risk profile. Having the right organizational security mindset, data security policies and procedures, and the right security staff in place can significantly enhance your preparedness for a data breach or incident. Educating end users about the risks associated with data breaches, security protocols, and common forms of attack can provide a sense of preparedness across your organization.
There Is No Perfect Defense for a Data Breach
However, even if your organization has considered all of this and has technological and personnel systems in place to protect the data that is central to your area of practice, there is no such thing as perfect security. Some organizations may not defend themselves as well as they could, but even in ones that do, mistakes can always be made, and accidents can always happen, even among professionals. Sometimes the adversary is just one step ahead of you, even when you’ve done everything right.
Even the most well-prepared organizations can find themselves the victim of a data breach or cyber-attack and in need of outside perspective, review, and assistance. If your organization hasn’t fully considered the ramifications of a potential data breach and is faced with the prospect of responding to an incident in crisis mode, finding experienced, efficient, and competent Incident Response services to assist you is of vital importance.
What Does a Data Breach “Incident” Look Like?
Attackers are very often indiscriminate and target the lowest hanging fruit, but contrary to some people’s beliefs, there is no organization with data that’s not worth taking. At Gillware, we understand that there is no cookie-cutter incident and no uniform form of incident response. Every data breach, data theft, or ransomware intrusion looks different. Today’s attacks can be multifaceted, sophisticated and, persistent.
Data breaches are often not identified until long after the original attack. Each incident requires an individual and personalized assessment to form a full understanding of the underlying event and its potential effect on your organization both at the time of the event and into the future.
Whether the incident involves ransomware, unauthorized access by an outside attacker, a denial of service attack, malware or malicious code, improper access or data exfiltration by an employee, we have experience in responding to, remediating, investigating, and mitigating similar events.
Why Professional Data Breach Incident Response Matters
When a data breach incident occurs, your organization may have the legal responsibility to report the incident to affected parties. Every state has unique data breach notification requirements, and federal regulations may require notification as well. Uncertainty regarding your organization’s obligations to regulators and your customers can lead to a delayed or disjointed response.
Your organization’s response in the immediate aftermath of a data breach can have an impact on the reputation and even the continued viability of the organization. Seeking outside assistance from the professionals at Gillware can help minimize the impact of the event and help your organization recover more quickly.
The Real Costs of Data Breaches
Who Can Gillware Help?
Data Breach Incident Response Services
- Collect and preserve electronic evidence related to the breach
- Cloud collections – Office365, Amazon Cloud, etc.
- Local computers, cell phones, servers, RAIDs
- Mobile Devices
- Virtual machines and servers
- Forensic imaging of hard drives, virtual machines, storage media
- Network logs
- System logs
- Application logs
- RAM Analysis
- Identify the systems and applications impacted and the data that was accessed or exposed (PII, PHI, IP, etc.)
- Determine how the data breach occurred (phishing, social engineering, employee misconduct, DNS spoofing, vulnerability exploit, etc.)
- Report on findings to satisfy legal and regulatory obligations and to be used to prevent future data breach incidents
- Free phone consultation with a Gillware forensics expert
- Remote response capabilities
- Certified forensics examiners with 20+ years of experience