Bad things happen to good servers. Somewhere out there is a high end server in an environmentally controlled environment that will hard crash tonight. It is top of the line enterprise storage equipment with multiple levels of redundancy. The physical RAID volume is redundant. The networking is redundant. The power supplies are redundant. Even the power to the data center itself is redundant. But it will still crash somehow. Perhaps the fire suppression system will misfire for no reason. Perhaps a direct lightning strike will cause a power surge. Or perhaps our sun will decide on a once-in-a-decade solar flare and crash hundreds of servers worldwide. Regardless of the reason, somewhere out there in the world right now, a server is crashing. Gillware is extremely familiar and comfortable performing enterprise data recovery on the most complex storage servers.
Many of the enterprise-class servers Gillware sees are set up with fault-tolerant RAID levels such as RAID-5, RAID-6, or nested RAID-10 arrays. But fault-tolerance is not the same as fault-immunity. Enterprise-class servers will typically have enterprise-class hard drives inside them. These hard drives are specially designed for use inside servers. But none of that matters much once enough hard drives fail to crash your server. RAID-5 can handle the failure of one hard drive. RAID-6 can handle the failures of two drives. RAID-10 can handle the failures of two or more drives, but it depends on which drives fail. There are many ways that servers can fail, no matter how many safeguards are in place to prevent their failure.
At Gillware Data Recovery, we have skilled recovery technicians well-versed in the ins and outs of every RAID level you can find on a server, in addition to the many kinds of database software that can be found on a server. Our enterprise data recovery experts charge no evaluation fees, and we only send you a bill after we’ve recovered your critical data.
Enterprise Data Recovery – Storage Area Networks
Even the most robust storage area network can fall victim to data loss. Many of our enterprise data recovery customers come to us with crashed SANs from EMC, IBM and HP. It’s common to see nested RAID levels such as RAID-51 or RAID-61 with multiple drives acting as hot spares. Most of these SANs run with enterprise class hard drives like the Hitachi Ultrastar. These storage area networks can have dozens of these hard drives providing dozens or hundreds of terabytes of storage space (and just as much redundancy). Although these SANs had extreme amounts of redundancy, they all still failed in the end.
If your SAN has failed, our enterprise data recovery experts can help. We take all of the hard drives connected in your SAN, repair them as needed, and then make forensic images of them. It doesn’t matter if you have two or three dozen drives, or how many of them were hot spares. Every part of a SAN has a story to tell. Our RAID engineers will use the metadata on each drive. They will puzzle out your SAN’s geometry and sift through its contents. Our goal is to return as much functional, uncorrupted data to you as possible. We only charge you for our data recovery efforts once we’ve been able to get your most important data back.
Virtualization is the process of creating a virtual “image” of a physical storage medium. When you apply this technique to hard drives, you can create virtual hard drives. Virtual hard drives can be used as “soft” and easily manipulated partitions, or as a fully-fledged virtual operating system. Servers and SANs can have a dozen or more virtual environments stored within them. Virtual partitions and virtual machines are created and managed using hypervisor software. There are many different kinds of hypervisors, each with their own unique features.
Virtual environments are very flexible. But they are also very complex. Therefore, our engineers have had to pioneer groundbreaking techniques for data recovery from enterprise-class storage devices. Various hypervisors, such as ESXi and Hyper-V, are well within our realm of expertise. We charge no upfront fees and offer free evaluations to assess your enterprise data recovery needs. We only charge you if we are able to successfully recover the critical contents of your virtual environments.
Enterprise Data Recovery – iSCSI Targets
For many SAN and server setups, iSCSI protocols are the norm. The acronym “iSCSI” stands for “Internet Small Computers System Interface”. As the name suggests, iSCSI is a storage networking standard based on Internet protocols. A typical SAN can have dozens of terabytes of storage space, and iSCSI protocols allow all this space to be parceled out easily and efficiently.
SANs and servers are typically used by a lot of people at once. It turns out that creating physical partitions for everyone who has to use your SAN is very inefficient. Physical partitions are somewhat inflexible. So what happens when you have to make room for another person? What if you have to extend or shrink some of the partitions? Your SAN setup can quickly become a logical nightmare.
Logical Unit Numbers
And that is the beauty of iSCSI. Carving up large storage spaces comes part and parcel with the iSCSI protocol. In order for a storage area to be usable, it needs to have at least one iSCSI target defined. You can turn the entire SAN into a single iSCSI target. But most users will have their SAN carved out into many iSCSI targets. Each little storage space you create has a logical unit number designated to it by iSCSI protocol. But people will often use “Logical unit number”, or LUN, as shorthand to refer to the partition itself.
Each LUN appears to its user to be its own storage space. LUNs are similar to virtual partitions in the sense that they don’t correspond to any physical partitions on the “host” device. They can be manipulated at will because they are, at least to some degree, hardware-agnostic. SCSI targets don’t really care what their host’s physical partitioning geometry is. Therefore, these are termed “soft partitions”.
Gillware’s enterprise data recovery experts can help if you have lost access to one or more LUNs. This can happen due to hardware failure, accidental deletion, or logical file corruption. Since you only have to pay us if our data recovery efforts are successful, our entire data recovery process is financially risk-free.
When you’re running enterprise-class hardware, you’re usually the kind of person who can’t wait to get their data back. Not having access to your servers, virtual machines, or storage network can be crippling to your business. You can’t afford to be out of commission for too long. You need your data back on the double so you can get back on your feet quickly.
At Gillware, we offer expedited enterprise data recovery services. Your case gets bumped to the top of every queue in our data recovery system. No matter the situation, our data recovery experts will work, even into the wee hours of the morning, to salvage as much data as possible. And just like our standard services, there are no upfront costs.
When we have dozens of terabytes of your data to recover, it can take a while for us to extract it all and ship it back to you. But we can send your most critical files to you via secure FTP connection, often within a day of starting work on your data recovery case.
If you’ve suffered data loss from your enterprise-class storage device, get in touch with one of our recover client advisers. We will relay to you a price estimate and send you a prepaid UPS shipping label to cover the cost of inbound shipping. If you are in need of emergency services, we will expedite your shipping with a free UPS Next Day Air label.
Ready to Have Gillware Assist You with Your Enterprise Data Recovery Needs?
Best-in-class engineering and software development staff
Gillware employs a full time staff of electrical engineers, mechanical engineers, computer scientists and software developers to handle the most complex data recovery situations and data solutions
Strategic partnerships with leading technology companies
Gillware is proud to be a recommended provider for Dell, Western Digital and other major hardware and software vendors. These partnerships allow us to gain unique insight into recovering from these devices.
RAID Array / NAS / SAN data recovery
Using advanced engineering techniques, we can recover data from large capacity, enterprise grade storage devices such as RAID arrays, network attached storage (NAS) devices and storage area network (SAN) devices.
Virtual machine data recovery
Thanks to special engineering and programming efforts, Gillware is able to recover data from virtualized environments with a high degree of success.
SOC 2 Type II audited
Gillware has been security audited to ensure data safety, meaning all our facilities, networks, policies and practices have been independently reviewed and determined as completely secure.
Facility and staff
Gillware’s facilities meet the SOC 2 Type II audit requirements for security to prevent entry by unauthorized personnel. All staff are pre-screened, background checked and fully instructed in the security protocol of the company.
We are a GSA contract holder.
We meet the criteria to be approved for use by government agencies
GSA Contract No.: GS-35F-0547W
Our entire data recovery process can be handled to meet HIPAA requirements for encryption, transfer and protection of e-PHI.
No obligation, no up-front fees, free inbound shipping and no-cost evaluations.
Gillware’s data recovery process is 100% financially risk free. We only charge if the data you want is successfully recovered.
Our pricing is 40-50% less than our competition.
By using cutting edge engineering techniques, we are able to control costs and keep data recovery prices low.
Instant online estimates.
By providing us with some basic information about your case, we can give you an idea of how much it will cost before you proceed with the recovery.
We only charge for successful data recovery efforts.
We work with you to define clear data recovery goals for our technicians, and only charge you upon successfully meeting these goals and recovering the data that is most important to you.
Gillware is trusted, reviewed and certified
Gillware has the seal of approval from a number of different independent review organizations, including SOC 2 Type II audit status, so our customers can be sure they’re getting the best data recovery service possible.
Gillware is a proud member of IDEMA and the Apple Consultants Network.