Gillware Data Recovery Blog

Every week Gillware solves hundreds of complex data recovery cases. We try to pick the most interesting cases to write about in our data recovery blog. Our lead blogger Will worked in our data recovery lab for over a year before joining our marketing team to assist with the data recovery blog. Gillware has performed data recovery services on just about every piece of storage equipment imaginable, even electronic holiday ornaments. Please subscribe and enjoy!

March 13, 2017
Samsung SecretZone data encryption

Samsung M3 Data Recovery Case Study: Encrypted SecretZone File Recovery

Our client in this data recovery case had been the proud owner of a Samsung M3 external hard drive. Then the external drive took a tumble […]
February 22, 2017

External Hard Drive Repair Case Study: WD My Book Not Recognized

The client in this data recovery case had a Western Digital My Book that had stopped working. They would plug the external hard drive into their […]
November 11, 2016
Clicking Western Digital hard drive

Clicking Western Digital Hard Drive Recovery Case Study: Settling the Score

The client in this data recovery case came to Gillware with a clicking Western Digital hard drive. They had been using their Western Digital My Passport […]
November 3, 2016
Hitachi hard drive repair

Hitachi Hard Drive Repair Case Study: A Tale of Two Drives

The client in this data recovery case came to us for our Hitachi hard drive repair services. In their computer they’d had a 500 GB Hitachi […]
September 7, 2016

Western Digital HDD Repair Case Study: Winter is Coming

The client in this Western Digital HDD repair case needed pictures and documents recovered from their 320 GB Western Digital hard drive. The drive had failed, producing […]
August 31, 2016

MacBook Pro Data Recovery Case Study: Hitachi HTS545050A7E362

In this Macbook Pro data recovery case study, the client turned on their laptop one morning and the dreaded “Gray Screen of Death” popped up. This gray […]
February 13, 2015

Data Recovery 101: Read/Write Head Assembly

Read/write heads are the tiny sensors that do just what their name implies: read data stored on the platters and write data to the platter surface.
May 9, 2014

Case Study: Western Digital Blue WD3200AAKS-00L9A0 making a clicking noise

Recovery Type: Desktop Drive Capacity: 320GB Manufacturer: Western Digital Model Name: Blue Model Number: WD3200AAKS-00L9A0 Manufacture Date: 04 Feb 2010 Main Symptom: Clicking Type of Data: Business Documents, Images, Videos Data Recovery Grade: 10 Binary […]
September 20, 2011

Anatomy of a Read/Write Head Failure

A read/write head is the business end of a hard drive. It’s the hitch of a trailer, the edge of a knife, the nib of a […]