Platter Damage

February 1, 2017
WD My Passport status LED

Seagate Hard Drive Repair Case Study: LED the Way

In this data recovery case, our client had been using their external hard drive to store important documents. After their Seagate external hard drive stopped detecting in their […]
November 16, 2016
Seagate Drive Repair: Hard Drive Beeping

Seagate Drive Repair Case Study: Hard Drive Beeping

Upgrading your computer always comes with some degree of risk. Hardware or software incompatibility issues can turn even a routine upgrade into a massive headache. When […]
November 3, 2016
Hitachi hard drive repair

Hitachi Hard Drive Repair Case Study: A Tale of Two Drives

The client in this data recovery case came to us for our Hitachi hard drive repair services. In their computer they’d had a 500 GB Hitachi […]
September 22, 2016

Hard Drive Platter Damage Recovery Case Study: Western Digital

When a hard drive comes to our data recovery lab here at Gillware after spending some time in another data recovery company’s lab, it’s usually for […]
June 27, 2016

Raptor Hard Drive Repair Case Study

Before it even arrived we knew this Raptor hard drive repair case was going to be incredibly difficult. This was an unusual data recovery case for […]
June 21, 2016

Power Surge Data Recovery Case Study: Synology RAID-5 NAS Device

This failed NAS device came to us from a nearby small business located in Fond du Lac. Their Synology DiskStation DS 1512+ NAS device had failed […]
June 7, 2016
hard drive

Platter Damage Data Recovery Case Study: Hitachi Deskstar

When a hard drive starts making unusual clicking noises, it is because the drive’s magnetic read/write heads have run into a problem while attempting to read […]
May 24, 2016

Data Recovery Case Study: Western Digital WD10JMVW-11S5XS0 with Platter Damage, SmartWare Encryption

Recovery Type: External Hard Drive Drive Capacity: 1TB Manufacturer: Western Digital Model Name: Passport Model Number: WD10JMVW-11S5XS0 Operating System: Macintosh Main Symptom: Invalid Partition Table, Platter Damage, SmartWare Encryption Type of Data: Pictures and Documents […]
July 8, 2015
A hard drive platter with visible platter damage

Barriers to Hard Drive Data Recovery: Rotational Scoring

Updated 7/8/2015 One important question clients ask when considering data recovery is: “How likely will a successful data recovery be?” For us, the answer depends mostly […]
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