Failed read/write heads

February 1, 2017
WD My Passport status LED

Seagate Hard Drive Repair Case Study: LED the Way

In this data recovery case, our client had been using their external hard drive to store important documents. After their Seagate external hard drive stopped detecting in their […]
November 3, 2016
Hitachi hard drive repair

Hitachi Hard Drive Repair Case Study: A Tale of Two Drives

The client in this data recovery case came to us for our Hitachi hard drive repair services. In their computer they’d had a 500 GB Hitachi […]
October 10, 2016
Unreadable hard drive

Unreadable Hard Drive Data Recovery Case Study: When Your Heads Can’t Shake Hands

The client in this data recovery case study came to Gillware with an unreadable hard drive. When they went to plug the hard drive into their […]
June 27, 2016

Raptor Hard Drive Repair Case Study

Before it even arrived we knew this Raptor hard drive repair case was going to be incredibly difficult. This was an unusual data recovery case for […]
June 17, 2016
The read/write heads from this clicking hard drive.

Clicking Seagate Hard Drive Case Study: When Backup Isn’t Backup

Here at Gillware, it isn’t uncommon to see a client come to us with a clicking Seagate hard drive filled with family photos and other files […]
June 7, 2016
hard drive

Platter Damage Data Recovery Case Study: Hitachi Deskstar

When a hard drive starts making unusual clicking noises, it is because the drive’s magnetic read/write heads have run into a problem while attempting to read […]
July 8, 2015
A hard drive platter with visible platter damage

Barriers to Hard Drive Data Recovery: Rotational Scoring

Updated 7/8/2015 One important question clients ask when considering data recovery is: “How likely will a successful data recovery be?” For us, the answer depends mostly […]
January 14, 2015

Recovering a Legend: Robert Goulet’s Legacy Lives On

A Grammy, Tony and Emmy award winning star of screen and stage, Robert Goulet's phenomenal talent was preserved through hundreds of hours of video and audio of his performances stored on his wife's external hard drive.
January 8, 2015

Recovering a Legend: Technical Details of Recovering Robert Goulet’s Legacy

Mr. Goulet may be gone, but the impressive legacy of his work was safe.
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