Case Studies

March 9, 2018
128 GB USB flash drive hot dog

More than Meets the Eye with USB Flash Drives

Our data recovery lab received an interesting case recently. On the surface, it looked like just an ordinary USB flash drive that had had its plug […]
March 2, 2018

Windows Users Beware: Missing BitLocker Recovery Key + Corrupt Windows = Bad News

What happens when you have BitLocker enabled and your Windows installation becomes corrupt, leaving you no longer able to boot into Windows? Normally you would go […]
February 22, 2018
Peeling the apple to learn more about APFS

Case Study: Making Strides in APFS Data Recovery

With a new file system comes new challenges for data recovery experts. APFS data recovery is still in its infancy, but that doesn’t stop our Mac […]
October 13, 2017

Flash Drive Repair Case Study: Bent USB Drive

This client came to us with a bent USB drive for Gillware’s flash drive repair services. Unfortunately, this isn’t exactly an uncommon scenario. In many models of […]
May 26, 2017
Bad RAM can stop the BIOS from loading

HP Hard Drive Recovery Case Study: The Usual Suspects

Our client in this data recovery case came to us for help with HP hard drive recovery. They had been having some difficulties with their HP […]
May 16, 2017
Western Digital data recovery

Western Digital Data Recovery Case Study: When Backup Isn’t Enough

Sometimes the backup you have isn’t the backup you need. And if you’re not careful, you could find that out the hard way. Such a thing […]
May 9, 2017
S.M.A.R.T. Long and Short DST Seagate Hard Disk Repair

Seagate Hard Disk Repair Case Study: Short DST Failed

The client in this case came to our Seagate hard disk repair specialists when their PC stopped booting. The drive failed a short DST test at startup. […]
May 8, 2017

DVR Video Recovery Case Study: Deleted Footage

Every once in a while, a DVR comes into Gillware’s data recovery lab to give our DVR video recovery specialists a challenge. Or, specifically, (usually) the […]
May 5, 2017
Drobo recovery

Drobo Recovery Case Study: Invalid Node Structure

The client in this data recovery case study had a Drobo unit on the fritz. The Drobo unit, a storage device produced by Data Robotics, could […]