I was very pleased at the way my particular case was handled even after my info was recovered and received I had a problem that was not any fault of Gillware, but the staff was ready to help me resolve my issue.

I have and will refer Gillware to others for their recovery needs.
Janet R.
Greenville, SC


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Enter the Gillware photo contest
Every month Gillware gives away a small prize to the best customer-submitted recovered photo with description. This is our way of showing how much we value and enjoy helping our customers retrieve their precious data. We know that each and every crashed drive is a disaster and we take personal pride in helping you get it back.

If Gillware has recovered any photos that are particularly meaningful to you, send us an email with a one-paragraph explanation as to why the photo is important to you and attach the photo. Just send the email to with the subject "Photo Contest" if you'd like to enter! So get that favorite baby picture, pet picture, wedding photo out - you could be the next winner!

May, 2007

To all the good people at Gillware Inc:

Thank you for your outstanding work in recovering the data from my damaged Epson P-2000 multimedia storage viewer. As a photographer who travels extensively and depends on his data storage devices to protect images which often cannot be replicated, it was frustrating to experience the failure of this particular piece of hardware. And, when Epson informed me that they would not be able to recover the data if I returned the unit for repair, I turned to you in desperation.

At the outset, I was most impressed by your cautious and forthright manner, and from that point on, all the communications I had with your people were professional and clear. Your service was prompt and the cost of the data recovery was very fair and reasonable. Most importantly, the bottom line is that my work was saved and my investment of time and effort was not lost.

I have spread the word that Gillware Inc is the company to depend on in these emergencies and I will continue to beat that drum.

This is just one of several irreplaceable images you recovered from a three-day photographic excursion into the slot canyon area near Page, AZ. On the morning of May 19, 2007, I was just beginning my day's work and had not yet made my first exposure. My two photographer friends and our guide had just entered a side canyon off a wide sandy wash. We hadn't walked more then a hundred yards when I spotted these two young owls resting in a small round indentation not more than two feet off the ground in the canyon wall. I stopped our guide and pointed them out to him and my companions immediately started shooting with telephoto lenses.

I had not anticipated encounters with wildlife and, intending to make canyon photographs that required wide-angle lenses, I hadn't brought a long lens with me. I watched the others work and waited. When my friends had made their pictures and were ready to move on, I decided to take my chances with the owls and approached them slowly and cautiously. Surprisingly, I was able to kneel in front of their resting area, place my elbows on the rock in front of the birds as support for my camera and photograph them together and individually, with an 18-35mm zoom lens from a distance of approximately 18-inches. The owls didn't seem at all disturbed by my presence and made no attempt to back away or attack the lens. After making several exposures, I quietly retreated and continued into the canyon.

Thanks to your efforts, I still have the pictures to go with the memory of that experience...and a lot more.

Most sincerely
David Halpern

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